Hamlet

Deliverables

Admin web app
Member Portal
Prototype
Design System

Timeline

2023 – 2024

Roles

Product Strategy
UX Research
UX Design
Design System
UI Design
Engineering

Hamlet is a modern coworking platform that helps space owners manage operations and allows members to reserve spaces, register memberships, and handle bookings with ease.

The Challenge

Founders surfaced a set of operational gaps: coworking teams lack a unified view across resources and bookings, members abandon reservations because the flow feels long and opaque, the mobile experience drifts from the web,and the platform still has to stay effortless for both first-time members and operations staff.

The Solution

My solutions centered on gaining a deeper understanding of how flexible workspaces are operated, which enabled us to craft flows and interfaces optimized for Hamlet. We smoothed the digital transition for each space, right-sized resource allocation, and aligned our user-friendly designs with the manual processes teams already rely on. By staying thoughtful and adaptive, I ensured Hamlet became a durable lever for efficiency and a markedly better experience for both members and on-site admins.

Booking confirmation modal with add to calendar integrations

Booking options cards comparing available and occupied time slots

Simple and clean design, user friendly.

A striking showcase of modern, minimalist visual language that keeps usability front and center. It delivers the ease of managing flexible workspaces through carefully crafted interfaces, intuitive navigation, and a refreshed, engaging user journey.

Admin dashboard showing upcoming bookings and featured workspace news

Fast and friendly with Admin scheduling booking.

An admin scheduling workspace that keeps bookings fast, friendly, and transparent for staff and members alike.

Admin scheduling calendar displaying desk reservations across weekdays

Member portal listing upcoming bookings with resource cards

Daily flexi desk booking detail view with hourly schedule selector

Repeat booking configuration for daily flexi desk reservation

3 Simple Checkout Steps

A streamlined three-step checkout that walks members from selection to confirmation to payment without friction.

Checkout information form for reserving the Blue Room workspace

Checkout payment form capturing card details for workspace booking

Checkout success summary with add to calendar buttons

Optimized calendar interface for each resource

Calendar views tailored to each resource type so admins can spot availability, conflicts, and handoffs in seconds.

Desk booking day view calendar highlighting reserved slots

Day pass listing for flexi desks and offices with availability badges

Monthly calendar view showing recurring flex desk reservations

Weekly meeting room planner with availability cards per day

Membership feature - repeat booking

Membership modules that let members schedule recurring reservations without the back-and-forth.

Membership booking calendar showing scheduled desk reservations

Add booking modal for single day reservation with details form

Add booking modal configuring weekly recurring reservation

Edit single occurrence of recurring booking in add booking modal

Edit entire recurring booking series with weekday selections

Automatically check conflict booking

Automated conflict checks that flag overlapping reservations before they disrupt the schedule. Then automatically adjust or cancel bookings to prevent double bookings.